FAQ

We work on projects of all sizes, from small, time-sensitive tasks requiring fewer than eight hours to large, complex engagements that may extend beyond 100 hours. Regardless of the project’s scope, we tailor our approach to meet your specific needs.

Yes, we guarantee that all spreadsheets we create or modify will perform as specified. Should any issues arise, we will address and resolve them promptly, at no additional cost to you.

Our pricing is typically based on an hourly rate, although for certain projects, we may offer a flat fee. Our hourly rates are competitive, though we are not the lowest option available. However, our extensive experience allows us to complete projects more efficiently, often resulting in a lower total cost compared to other providers.

We begin by thoroughly understanding your business, objectives, and Excel-related challenges. This allows us to design a tailored solution that maximizes efficiency and reduces costs. We then provide a written estimate for your approval. Should the project require fewer hours than anticipated, you will only be billed for the actual time spent. If additional work is necessary, we will honor the original estimate.

Yes, we do. If we believe that the cost of a project exceeds the potential benefit to the client, or if Excel is not the ideal tool for the task, we may recommend an alternative solution. Additionally, if we determine that we cannot meet a client’s budget or timeline, we prefer to decline the project rather than overpromise and underdeliver.

We support clients from SMBs to Fortune 500 companies, in multiple sectors including finance, real estate, construction, accounting, medical and insurance. Our combination of Excel expertise and business acumen allows us to effectively address diverse challenges across multiple industries.

We are happy to assist with simple Excel questions at no cost. If you need quick guidance, just visit our Contact Us page and submit your query. For minor adjustments to spreadsheets we’ve previously developed, we typically provide these updates at no charge or for a minimal fee, depending on the scope.

All solutions we create are client-owned and never shared. However, each project deepens our knowledge base, enabling us to handle similar challenges more efficiently and quickly.

Yes, clients have full ownership of the spreadsheets we develop and are free to modify them as needed. While more complex spreadsheets (such as those containing VBA code) may require specialized knowledge to edit, we always ensure that our designs are user-friendly and flexible. Should you require further modifications in the future, we can typically make them quickly and affordably.

No, all of our work is completed in-house. We do not use contractors or outsource any part of the project. You will always work directly with the person responsible for your project, ensuring clear communication and consistent quality.

We have extensive experience with all versions of Excel on PC and MAC platforms.

Absolutely. We provide ongoing support to ensure your solutions continue to meet your evolving needs. Whether it’s troubleshooting, adding new features, or answering questions, we are available to assist you even after the project is finished.

MS Excel Solutions builds advanced tools and automations that improve accuracy and efficiency. Our technical expertise and business acumen, combined with our customer-centric approach distinguishes us from other consultants. We are not just Excel specialists; we are problem solvers and strategic partners focused on delivering impactful, tailored solutions that add tangible value to your organization while saving  you time and money.

Yes, we serve clients across the United States and internationally. We are able to efficiently work with clients regardless of their location.

If a project requires more time than originally estimated, we will promptly communicate with you to explain the reason for the delay. We remain committed to delivering high-quality results and will work with you to adjust timelines or deliverables if needed, while adhering to the agreed-upon budget.

We take data security very seriously. All client data is handled with the utmost confidentiality, and we follow industry best practices to ensure your information remains secure.

Absolutely. We frequently create custom automation solutions, including VBA macros, user-defined functions, and other advanced Excel tools that save time, money, and increase efficiency. Whether you need to automate repetitive tasks, create custom reports, or design interactive dashboards, we can build a tailored solution to meet your needs.

Project timelines vary depending on the complexity and scope of the work. For small projects, we can typically deliver results within a few days. Larger, more complex engagements may take several weeks. After understanding the project requirements, we will provide you with a clear timeline and keep you informed of progress along the way.

Yes. We review existing spreadsheets to identify inefficiencies, errors, or opportunities for automation. Our audits provide actionable recommendations to improve accuracy, reduce manual work, and enhance decision-making.